Delete in the app
If you can sign in, open Trezure, go to Settings, and choose Delete Account. The app will ask you to confirm with your password before permanently deleting your account.
Request deletion by email
If you cannot access the app, email support@playtrezure.com and ask to delete your Trezure account and associated data. Use the email address tied to your Trezure account so we can verify the request.
Include your Trezure username if you know it. We may ask for additional verification before processing the deletion request.
What deletion covers
- Your user profile and login account.
- Personal account data associated with your Trezure account.
- Contest participation, teams, draft picks, rosters, and gameplay records where deletion is technically and legally available.
- Support records connected to the deletion request, except where retention is needed for legal, security, fraud prevention, or compliance reasons.
What may be retained
We may retain limited information when needed for security, fraud prevention, dispute handling, chargebacks, accounting, tax, legal compliance, enforcement of terms, or platform requirements. Retained information is limited to what is needed for those purposes.
Important notes
- Deleting your account is intended to be permanent and cannot always be reversed.
- You may need to cancel active app store subscriptions through Apple or Google separately.
- Deleting the app from your device does not delete your Trezure account.